Frequently asked questions
Everything you need to know about sending bulk SMS with Mobivate. Still stuck? Our team is available 24 hours a day, 7 days a week.
Answers, without the jargon
Bulk SMS is the sending of a single or multiple messages to multiple recipients at the same time, in one send.
In most cases the message is sent to a recipient’s mobile phone or handset.
Bulk SMS can be used for everything from appointment reminders to discount offers, and security verification.
At a national level there are no restrictions with regard to bulk messaging sends. The costs are kept competitively low, and economies of scale can be realised through larger bulk SMS sends.
Bulk SMS can be planned in advance to enable a business to address seasonal or industry-specific requirements. It is simple to set a time and date in advance and be confident the bulk send will take place without complication.
Costs depend on the agreed package and number of recipients. Mobivate has a number of competitively priced plans — high volume senders start at 1.9p per SMS. See our pricing or get in touch for a tailored quote.
Bulk SMS sent via the Mobivate platform is device agnostic and does not depend on 3G, 4G or an internet connection.
There is no download required; logging in to your dedicated user account with Mobivate controls all of your bulk SMS sends.
With Mobivate, you can set the sender name as either a word or a number.
Messages longer than 160 characters can be split into two and sent.
With Mobivate it is possible to bulk upload all your customers and their information to the Mobivate platform so as to expedite bulk SMS set-up time.
Yes, the Mobivate platform enables the sender ID to be selected on a campaign-by-campaign basis.
With Mobivate, customers can upload the first name, the last name, or any one of 15 other custom fields available.
You only pay for the messages you use — credits are purchased on a pay-as-you-use basis. There is no set-up fee and no monthly fee.
The Mobivate platform is voice enabled, and customers can send voice SMS.
Mobivate is integrated with the Zapier platform, so if yours is one of the thousands of apps integrated with Zapier you can easily create a new Zap that connects to Mobivate. You can also build directly against our API.